Shipping policy

Shipping Policy

Last updated: June 16, 2026

Order Processing

At Sonderi, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for order processing. Once your order has been dispatched, you will receive a tracking email with updates on the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following rates and estimated delivery times apply to domestic shipments within the United States:

Shipping Method Rate Estimated Delivery
Standard/Free Free 5–7 business days
Expedited Calculated at checkout 3–5 business days
Express Calculated at checkout 1–3 business days

International Shipping

For international orders, please note that delivery times may vary depending on your location. Estimated delivery times for international shipments range from 7–21 business days. Additionally, customs and duties are the responsibility of the customer, and any applicable fees will be collected by the carrier upon delivery.

Order Tracking

Once your order has been shipped, you can track its progress using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about the status of your order, please don't hesitate to contact us.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during shipping, please contact us at support@sonderi.shop within 10 days of the estimated delivery date. When reporting an issue, please include your order number and attach photos of the damaged item(s) or packaging. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us. You can contact us via email at support@sonderi.shop, and we will respond to your inquiry as soon as possible.