Terms of service

Terms of Service

1. Acceptance of Terms

By using the Sonderi online store, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You must be at least 18 years old to use our services. If you do not agree with these terms, please do not use our website.

These Terms of Service govern your access to and use of the Sonderi website, including all features, content, and services offered. Your continued use of our website constitutes your acceptance of these terms, as updated from time to time.

2. Products and Availability

Sonderi reserves the right to modify, suspend, or discontinue any product or service offered on our website at any time, without notice. We strive to provide accurate and up-to-date information about our products, but we cannot guarantee their availability or that the information is entirely accurate.

In the event that a product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel any orders placed for that product.

3. Orders and Pricing

All orders are subject to acceptance by Sonderi. We reserve the right to refuse or cancel any order, at any time, for any reason, including but not limited to, errors in pricing or product information, or if we suspect fraudulent activity.

Prices for our products are subject to change without notice. You will be charged the price that is displayed on our website at the time you place your order.

4. Payment

Sonderi uses Shopify Payments to process transactions. Our payment processing system is compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the secure transmission of your payment information.

By placing an order, you authorize us to charge the payment method you have selected for the total amount of your order, including all applicable taxes and shipping fees.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about our shipping and delivery procedures, including estimated delivery times, shipping rates, and international shipping restrictions.

We strive to process and ship orders promptly, but we cannot guarantee delivery times or be held responsible for delays caused by third-party shipping carriers.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about our return and refund procedures, including eligibility, time limits, and requirements for returns.

We strive to handle returns and refunds in a fair and prompt manner, but we reserve the right to deny any return or refund that does not comply with our policy.

7. Intellectual Property

All content on the Sonderi website, including but not limited to, text, images, graphics, logos, and trademarks, is the property of Sonderi or its licensors. You may not reproduce, modify, or distribute any of this content without our prior written consent.

You agree not to use our website or any of its content for any purpose that is unlawful or prohibited by these Terms of Service.

8. Limitation of Liability

In no event shall Sonderi be liable for any indirect, incidental, special, or consequential damages, including but not limited to, lost profits, goodwill, or data, arising out of or in connection with your use of our website or any products or services offered.

Our liability for any direct damages shall be limited to the amount you paid for the product or service that gave rise to the claim.

9. Disclaimer of Warranties

Sonderi disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Our website and all products and services offered are provided "as is" and "as available," without any warranties or representations of any kind.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without giving effect to any principles of conflicts of law.

Any disputes arising out of or in connection with these Terms of Service shall be resolved through binding arbitration, in accordance with the rules of the applicable arbitration association.

11. Modifications to Terms

Sonderi reserves the right to modify these Terms of Service at any time, without notice. We will post the most current version of these Terms of Service on our website, with the date of the last update.

Your continued use of our website after any changes to these Terms of Service constitutes your acceptance of the updated terms.